Issue 3 (17) 2012

Shershen’ CIVIL-LEGAL MEANS OF PROTECTION OF RIGHTS AND INTERESTS OF CONSUMERS

CIVIL-LEGAL MEANS OF PROTECTION OF RIGHTS AND INTERESTS OF CONSUMERS

T.V. Shershen’

Perm State National Research University

15, Bukirev st., Perm, 614990

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Civil-legal means of protection of rights and interests of consumers are being investigated, their role and significance in the mechanism of protection of civil rights are being detected, correlation between categories “civil-legal means”, “form” and “means of protection” of civil rights is being defined. An attention is paid to the necessity of distinction the categories “civil-legal means of subjective civil rights” and “legal means of protection of subjective civil rights”.

A special attention is paid to consideration of civil-legal means used in the sphere of protection of rights and protected by law of consumers’ interests including a special position of a citizen-consumer as “a weak side” in legal relation of economic conditions, level of education and purchasing power. Fixing legal guarantees of exercising consumers’ rights and lawful interests is due to necessity to achieve a legal equality in legal relations with participation of citizens-consumers and is predetermined by a target direction of legislation to protection of consumers’ rights, combining both private legal means and public legal means of protection. Such an integrated approach to protection of consumers’ rights as a weak side of civil legal relations provides a necessary level of efficiency of exercising its subjective civil rights. Consideration of provisions of current Russian legislation to protect consumers’ rights and enforcement practice is presented including latest clarifications contained in resolution of the plenum of the Supreme Court of the Russian Federation from 28 June 2012 №17 “On consideration of civil cases on disputes on the protection of consumers’ right by courts”. The legislation on protection of consumers’ rights is a dynamically developing legal field which is due to enlargement of the sphere of its application. An attention on changes and clarification of the Supreme Court of the Russian Federation’s position on a number of principal issues comparing to clarification contained in the resolution of the plenum from 29 September 1994 №7 “On practice of consideration the cases on protection of consumers’ rights by courts” (currently recognized void) is paid.

Keywords: civil-legal means of civil rights; means and forms of civil rights; protection of consumers’ rights and interests; legislation on protection of consumers’ rights

Bibliograficheskij spisok

1. Alekseev S.S. Obwaja teorija prava: Uchebnik. M.: «Prospekt», 2009.

2. Alekseev S.S. Pravo: azbuka – teorija – filosofija: opyt kompleksnogo issledova­nija. M., 1999.

3. Alekseev S.S. Pravo – prednaznachenie. Ekaterinburg, 2011.

4. Andreev Ju.N. Mehanizm grazhdansko-pravovoj zawity. M.: «Norma», «Infra-M», 2010. §2. Sredstva zawity grazhdanskih prav [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'­tantPljus.

5. Vavilin E.V. Osuwestvlenie i zawita grazhdanskih prav. M.: «Volters Kluver», 2009. [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'­tantPljus».

6. Grazhdanskij kodeks Rossijskoj Federacii. Chast' 1: Federal'nyj zakon ot 30 nojabrja 1994 g. №51-FZ (red. 06 dekabrja 2012 g.) // SZ RF. 1994. №32, st. 3301.

7. Grazhdanskij kodeks Rossijskoj Federacii. Ch.2: Federal'nyj zakon ot 26 janvarja 1996 g. №14-FZ (red. 30 nojabrja 2011 g.) // SZ RF. 1996. №5, st. 410.

8. Kalmykov Ju.H., Barinov N.A. Pravovye sredstva obespechenija imuwestvennyh potrebnostej grazhdan // Grazhdanskoe pravo i sfera obsluzhivanija: Mezhvuz. sb. nauch. trudov. Sverdlovsk, 1984.

9. Koncepcija razvitija grazhdanskogo zakonodatel'stva Rossii / Vstup. st. A.L. Ma¬kovskogo. M.: Statut, 2009.

10. O zawite prav potrebitelej: Zakon Rossijskoj Federacii ot 7 fevralja 1992 g. №2300-1 (red. 25 ijunja 2012 g.) // Vedomosti SND i VS RF. 1992. №15, st. 766; SZ RF. 1996. №3, st. 140.

11. Ob utverzhdenii polozhenija o federal'nom gosudarstvennom nadzore v oblasti zawity prav potrebitelej: postanovlenie Pravitel'stva RF ot 2 maja 2012 g. №412 // SZ RF. 2012. №19, st. 2435.

12. Ob utverzhdenii Administrativnogo reglamenta Federal'noj sluzhby po nadzoru v sfere zawity prav potrebitelej i blagopoluchija cheloveka po predostav­leniju gosudarstvennoj uslugi «Organizacija priema grazhdan, obespechenie svoev­remennogo i polnogo rassmotrenija obrawenij grazhdan, prinjatii po nim reshenij i napravlenii otvetov zajaviteljam v ustanovlennyj srok»: prikaz Ministerstva zdravoohranenija i social'nogo razvitija Rossijskoj Federacii ot 26 dekabrja 2011 g. №1641n. Zaregistrirovan v Minjuste RF ot 23 aprelja 2012 g. Registracionnyj №23928 // Ros. gazeta. 25 maja 2012 g. №118(5791).

13. O rassmotrenii sudami grazhdanskih del po sporam o zawite prav potrebitelej: Postanovlenie Plenuma Verhovnogo Suda Rossijskoj Federacii ot 28 ijunja 2012 g. №17 // Ros. gazeta. 11 ijulja 2012. №156(5829). S. 30.

14. O praktike rassmotrenija sudami del o zawite prav potrebitelej: Postanovlenie Plenuma Verhovnogo Suda Rossijskoj Federacii ot 29 sentjabrja 1994 g. №7 [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'tant¬Pljus» – (utratilo silu).

15. Problemy teorii gosudarstva i prava / pod red. M.N. Marchenko. M., 2001.

16. Chelyshev M.Ju. O formirovanii koncepcii zakonodatel'stva o zawite prav potrebitelej // Sfera uslug: grazhdansko-pravovoe regulirovanie: Sb. st. / pod red. E.A. Su­hanova, L.V. Sannikovoj. M., 2011 [Jelek­tronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'tantPljus».

17. Jakovlev V.F., Talapina Je.V. Rol' publich­nogo i chastnogo prava v regulirovanii jekonomiki // Zhurnal rossijskogo prava. 2012. №2. [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'tant¬Pljus».

18. Jakovlev V.F. O funkcijah grazhdanskogo prava // Razvitie osnovnyh idej Grazhdan­skogo kodeksa Rossii v sovremennom zakonodatel'stve i sudebnoj praktike. Sbornik statej, posvjawennyh 70-letiju S.A. Hohlova / pod red. S.S. Alekseeva. M.: Statut, 2011 [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'tant¬Pljus».

19. Jakovlev V.F. Grazhdanskij kodeks Rossijskoj Federacii: razvitie obwih polozhenij grazhdanskogo prava // Kodifikacija rossijskogo chastnogo prava / pod red. D.A. Medvedeva. M.: Statut, 2008. [Jelektronnyj dokument]. Dostup iz sprav.-pravovoj sistemy «Konsul'tant¬Pljus».